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Experience

Public Information Officer

Louisiana Department of Health

Nov. 2021 - Present

I currently work for the Louisiana Department of Health’s (LDH) Bureau of Media and Communications (BMAC) as a public information officer, where communication is at the heart of my job. BMAC communicates vital health information to the public, maintains LDH's brand through all internal and external communication, and works closely with the media to promote information that addresses the health and safety of Louisiana residents. 

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Because LDH is the largest state department in Louisiana (with about 7,000 employees) and BMAC is the smallest team (with 3-6 members), I get the opportunity to wear many hats. Not only does this help me gain more experience with a wide range of job duties, but it also helps me grow as a professional and an individual. 

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Here are some of my job duties:

  • Leads all internal communication for 7,000 employees (internal newsletters, bulletin boards, messages from the secretary)

  • Co-leads crisis communications (approves crisis communication plans, assists in all communications during an emergency)

  • Create and implement weekly internal newsletter for 7,000 employees to read; this currently has a 76% open rate

  • Design brochures, fliers, posters, fact sheets, reports, presentations, postcards, and social media graphics while maintaining brand standards

  • Write and edit press releases, key messages, talking points, blogs, internal newsletter stories, and social media captions

  • Create a monthly report of all marketing campaigns and media mentions for the Louisiana Governor’s office

  • Edit 50-60 Louisiana legislative reports per year

  • Respond to media requests and arrange interviews with LDH subject matter experts before a reporter’s deadline

  • Manages communications plans for large-scale campaigns and public events for 7 LDH program offices

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A full list of job duties and a yearly evaluation can be provided upon request.

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Other Recent Experience

Project Coordinator | Mesh, LLC. 

June 2021 - Nov. 2021

Communications Assistant | Ochsner Eat Fit

Jan. 2020 - Nov. 2020

Graduate Assistant | Louisiana State University

Jan. 2019 - Dec. 2020

Awards and Certificates

Culturally Competent Public Health Practice for Deaf & Hard of Hearing Populations Certification

Michigan Public Health Training Center, 2023

Patricia Kay Benoit Graduate Research Award

Louisiana State University, 2020

Hootsuite Platform Certification 

Hootsuite, 2019

Strengths

Professional Strengths

Verbal and written communication skills

Interpersonal communication 

Extensive knowledge of AP style​

Copywriting

Proofreading and editing

Graphic Design

Content creation 

Public speaking

Project Management

Customer Service

Photography​​

Personal Strengths

Organized

Time management skills

Detail-oriented

Calm under pressure

Active and empathetic listener

Open to feedback

Open to learning new job duties

Personable and able to form meaningful connections

Self-motivated

Adaptable and able to navigate ambiguity

Solution-oriented

Self-reflective

Skills

Design/Creative

Adobe InDesign
Adobe Illustrator

Canva

 


Constant Contact
Wordpress

Facebook, Instagram, and Twitter
Hootsuite

Communication

Research

Primary and Secondary Research 

Quantitative and Qualitative Research

Data Analysis

Qualtrics
SPSS

Simmons Insights

Simply Analytics

Administration

Harvest

Canto

Slack

Basecamp

Monday.com

Let's Talk!

Currently based out of:

New Orleans

Baton Rouge

Lafayette

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Thanks for submitting!

©2024 by Eli Melillo

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